I say coincidentally because, I went by their offices today and complained about their site not being available for the past year or so. I’ve recently moved to Zografou and have often needed to talk to someone at the council for various things. Naturally, being a geek, I would look to their website to provide a telephone number but there has not been a website live for over a year.
So, today I went to the council offices to make an inquiry about something and right near the entrance I notice a sign pointing to the I.T. Dept. Naturally, I walk in. “Could you kindly tell me what the council website address is please”, I ask. I notice some bare stares from the three geeks in the room. One brave soul comes up for air from his session of bejeweled and says “Oh I think it’s www.zografou.gr” seeking confirmation from his cohorts. I respond like any unknowing citizen would. “Are you sure, because I don’t think it is. Could you show me?”
More blank stares, then a hint of terror. They now know I know there is no site at that address but he perseveres, fingers to the keyboard – DNS error. Not Found.
“See, thats what I get too” I say innocently. Another geek comes up for air. Google to the rescue. A couple of seconds later he calls out, “Found it!”
“Oh good I say”, what’s the address. “184.108.40.206” – before I can say anything the third geek jumps in. “We need to make that address known !!”
“No,” I say, “You need to fix the Nameserver entry to point to your domain”, Cat’s out the bag. They realise I’m a geek too.
The traditional “We’re not responsible for the site, we’re only temporary, I’m only on Stage (work experience) employment” conversation ensues to which I respond. “You’re geeks like me and even if it has been given to a contractor, a bad or non-existent website is a bad representation of you as geeks. So fix it or call someone to fix it.” You’ll have to talk to our manager, she’s not here now but we can give you the name of the person in charge of the contract.”
I go about the rest of my business and a few minutes later, I’m back in their offices, the manager has returned. She’s been told about my little complaint and immediately tells me to take my complaint to the mayor’s office. “Superb!! I’ll see the mayor, I have some other things to tell him too.” I say and off to the mayors office I go.
The mayor was busy. But I made my point and coincidentally, the site is live. Literally 2 hours later. It looks like it was built by Atcom They’re a great company – It’s a good site. I like it. I just hope they feed it before it dies.